Sales Specialist

Job Description…

– Commission-based —

Job Summary:

As an IT Services Sales Specialist, your primary responsibility is to drive revenue growth by selling a wide range of IT services and solutions to businesses and organizations. You will leverage your technical knowledge, industry expertise, and sales acumen to identify opportunities, build relationships with clients, and close deals. This role requires a deep understanding of IT services and the ability to articulate their value to potential customers.

Key Responsibilities:

Prospecting and Lead Generation:

• Identify and research potential clients and markets.
• Generate leads through cold calling, networking, referrals, and other sales strategies.
• Qualify leads to ensure they align with the company’s target customer profiles.

Client Relationship Management:

• Build and maintain strong relationships with existing and potential clients.
• Understand clients’ IT needs and challenges to tailor solutions accordingly.
• Act as a trusted advisor by providing expert guidance on IT service options.

Solution Presentation and Consultation:

• Conduct needs assessments and IT service consultations.
• Develop and present proposals that address clients’ specific requirements.
• Explain the technical aspects of IT services in a clear and understandable manner.

Sales Strategy and Planning:

• Develop and implement a sales strategy and plan to achieve revenue targets.
• Collaborate with the sales team to identify cross-selling and upselling opportunities.
• Monitor market trends and competitor activities to adapt strategies as needed.

Sales Documentation and Reporting:

• Prepare and maintain accurate sales records, including activity reports and sales forecasts.
• Create and manage sales contracts, proposals, and other documentation.
• Provide regular updates to management on sales performance and pipeline progress.

Product and Industry Knowledge:

• Stay up-to-date with the latest IT services, technologies, and industry trends.
• Continuously enhance your technical knowledge to effectively communicate the benefits of IT solutions.

Team Collaboration:

• Collaborate with technical teams to ensure the delivery of promised services.
• Work closely with marketing teams to develop sales collateral and campaigns.

Customer Feedback and Satisfaction:

• Gather feedback from clients to understand their satisfaction and areas for improvement.
• Act on feedback to enhance the customer experience and build long-term relationships.

Qualifications:

• Excellent communication and interpersonal skills.
• Ability to explain technical concepts to non-technical clients.
• Strong negotiation and closing skills.
• Self-motivated and results-driven.